Modernize Your
IT Service Management
Horizon ITSM brings intelligence, speed, and collaboration to your IT support, empowering your teams to deliver exceptional service.
Trusted by the world's best companies
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Key Features
Intelligent Ticketing
Automate ticket routing, prioritization, and categorization with AI-powered triage to ensure the right issues get to the right people, instantly.
Smart Knowledge Base
Empower your agents with AI-driven knowledge suggestions, providing instant access to relevant solutions and past resolutions directly within the ticket.
Automated Workflows
Design and deploy custom, no-code workflows to automate repetitive tasks, approvals, and processes, freeing up your team for high-impact work.
Pricing
Pro
For growing teams that need more power
$29/ user / month
- 25 Users
- Full Ticketing System
- Advanced AI Features
- Workflow Automation